Tag Archives: Customer Service

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Want to Save 38% on Microsoft Premier Support? We Have the Answer!

Microsoft and its many fantastic products are simply amazing. Countless businesses of all shapes and sizes rely on so many different facets that Microsoft has developed and provides. Whether you’re programming with SQL and operating through Windows, manage your data … Continue reading

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How to Exceed Customer Expectations in Four Steps

FULL DISCLOSURE: This is my first blog here at Fpweb.net. So, I figured I’d do you the favor of talking about something that’s close to my heart and skill set rather than just read a few articles and pretend to know more than you about … Continue reading

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Customer Service Starts with your Attitude

or “How to be a better you and make the world a better place in the process” As a Support Manager at Fpweb.net and someone who’s spent most of their career being “front of house” with customers, I know that, no … Continue reading

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Building Successful Business Relationships with Customers

Making Sense of Relationships in the Modern Workplace Today’s technology makes it easy for us to connect with all sorts of people. Social media outlets such as Twitter, LinkedIn and Google+ are just a few great ways to connect with … Continue reading

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Making Customers, Not Sales: Advice from the experts

Henry Ford once said, “It’s not the employer who pays the wages. Employers only handle the money… It is the customer who pays the wages.” It’s obvious once you think about it, but sometimes we need it thrown back in … Continue reading

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No Second Chances for a First Impression

Your actions are a reflection of your business, and first impressions are the biggest influence. As Administrative Support for Fpweb.net, I’m often the first person many people interact with upon calling or visiting our office. This gives me the opportunity … Continue reading

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Customer Service: What you need to be successful

Ever since my first job as a teenager I’ve worked in customer service positions. Throughout those years I’ve learned some pretty valuable skills for what I believe will lead to success! Obviously, there are many useful skills and traits but … Continue reading

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Your Customers Deserve Your Attention

Are you paying enough attention to your customers? During this time of year, businesses are looking for new and exciting ways to keep their current customers engaged and entice new ones. Everywhere you look there is a sale sign, 50% … Continue reading

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