Have a problem, question or request for Fpweb.net but not sure who to turn to? We’ve got someone for that! Meet our new SharePoint Relationship Manager, Jesse Roche!
While it’s a new role for Jesse, helping customers is nothing new. As Support Manager for SharePoint hosting provider Fpweb.net for over a year, he ensured that the needs of our customers were consistently exceeded; including the management and tracking of all support requests and working directly with many of our our Fpweb.net customers. And that’s where he found his niche.
Now as SharePoint Relationship Manager, Jesse is the customer advocate fighting for the daily needs of our most important asset, you! If you have any questions and aren’t sure who to ask, he’s the man that can point you in the right direction. Call or tweet him, and he’s on the case!
For example, if you’re having some performance issues and think you may need additional RAM, contact Jesse and he’ll take a look at your servers and see where we may be able to improve performance. Maybe you just need some additional storage – Jesse can get this added to your hosted SharePoint environment quickly.
Jesse also assists with any questions you have in regards to upgrading or renewing your hosting with Fpweb.net and may be able to offer discounts for longer term arrangements. He’s happy to look into any possible options to make sure you are on the right environment to suit your needs.
Maybe you just need to call and vent about an issue – Jesse is looking for any and all feedback you are willing to provide, both positive and constructive. At Fpweb.net, we are continually striving to improve and as your advocate, our Relationship Manager will make sure your concerns are heard by our leadership team and everything will be done to ensure you remain a happy customer at Fpweb.net for years to come. Have a business card!
SharePoint Relationship Manager Contact info: