Fpweb.net is Taking Office 365 Subscription Plans Further
From day one, Fpweb.net has always been about adding value and maximizing your investment with the cloud. To that end, we were the first to host SharePoint and have spent the last 16 years growing an elite team of professionals that are hard-wired to handle any environment needs our customers develop.
Last year, we expanded our current cloud and SharePoint services to include customers with on-premises deployments that need additional administrative support. And to help satisfy every avenue our customers take to architect a hybrid cloud that best fits their needs, we have now added Office 365, the popular, cloud-based Microsoft Office platform, to our arsenal of Fpweb.net services. Think of it as an easy way to step into the cloud (with our support ensuring that each step is the right one).
Why Office 365?
Microsoft has shown their customers that Office 365 is their future. Office 365 offers three different plans for companies that are ready to get their feet wet in the cloud and start benefiting from the inherent productivity and collaboration features that the platform offers. It’s a value that Fpweb.net believes strongly in and makes a nice fit into Fpweb.net’s bigger picture.
The Missing Piece of Your Hybrid Cloud Puzzle:
For a lot of organizations, Office 365 is just the beginning.
“Typically, our customers need a hybrid environment custom-built that combines public and private cloud services to their on-premises systems,” said Fpweb.net’s Vice President of Sales, Jesse Roche. “We’ve removed the complications from a management standpoint so customers can integrate all those environments together under one roof where Fpweb.net can be their one-stop- shop to handle support, requests or questions, whether their data lives on-premises, in our private cloud and now in Office 365.”
Through the years, we’ve concluded that one size rarely fits all and, as a result, we’ve built out over 1,500 custom environments that match the unique needs of our clients who need a Hybrid Cloud scenario to succeed.
Often administrative or IT restrictions have become roadblocks for organizations that want the security and availability of a dedicated environment yet the familiarity and productivity that comes from access to Microsoft’s cloud-based applications. Still other companies can create the hybrid scenario necessary but still fall short of the IT support and extensive training needed to make the environment run smoothly and satisfy all of their compliances, customizations and control requirements.
The Fpweb.net Difference:
Let’s be honest. You can purchase Office 365 from a lot of different vendors or even directly through Microsoft. So, what makes us so special? Well, out of the gate the answer is support. Our customers can find what they need in a fraction of the time with our specialized 24/7 Office 365 Help Desk. If you have a problem, question or request, you don’t have to waste time waiting on hold or waiting even longer for someone to get back to you.
Our average support ticket response is on the case in less than six minutes and features the Microsoft-certified specialists that you need to keep a hiccup from becoming a catastrophe.
Along with rapid support, our customer care provides a personal Account Manager that works on a one-on-one basis with you and sticks with your account to serve as your advocate for any additional needs or help you require. So, if it isn’t an emergency and you just need to talk through an issue, they are always there to help – and they know you by name.
Another great benefit of working with Fpweb.net is our access to a well-cultivated SharePoint Ecosystem. Through the years, we’ve developed a robust Partner Network that provides the 3rd party web solutions that help you get the most out of your Office 365 investment. We’re happy to introduce you to any of our trusted partners and will assist in making sure your environment upgrades are always moving your business forward.
Already Have Office 365?
As we addressed earlier, the popular platform is perfect for some businesses, but for many more, it requires further attention. This is where our Administrative Support services come in.
Our 5 star customer-rated support is a reflection of nearly 20 years of hosting and SharePoint experience, and you can put that talent on your team by purchasing an hourly bank of support hours that protect your business from unexpected incidents and provide the IT flexibility to get to market faster for planned projects.
Hourly banks can be purchased at any time and are offered in tiered pricing that scales – so if you prepay for a bank of hours, you receive a lower rate. Think of it as a support lifeline that you can depend on, and the hours never expire so you don’t have to worry about those “use it or lose it” support options.
Move Your Business Forward:
Whatever your needs may be, Fpweb.net is positioned to be the provider that offers the full service cloud management you need to be successful. Check out our plans and, if you have any questions, our consultations and our advice is always free.